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Frequently Asked Questions

Yes, you are welcome to contact your tax professional at anytime throughout work hours. Your tax expert is available via phone, email, or online instant chat.

If you have engaged a tax professional for comprehensive tax preparation services, they will typically be available to answer as many questions as you have throughout the preparation process.

The average response time for an email can vary greatly depending on several factors, such as the sender’s and recipient’s email habits, the type of email being sent, and the level of urgency associated with the message.

For personal or non-urgent emails, the average response time is usually within a few hours to a few days. For business or time-sensitive emails, the response time can be much shorter, often within an hour or two during business hours.

Yes, we do. Filing trust returns can be a complex process, as trusts are subject to a unique set of tax rules and regulations. Failure to properly file a trust return or comply with other tax rules can result in penalties, so it’s important to seek the assistance of a qualified tax professional if you are unsure about the requirements for your trust.

The average time to prepare an income tax return can vary greatly depending on several factors, such as the complexity of your financial situation, the method used to prepare the return (e.g. self-preparation, using tax software, or hiring a professional), and the time you have available to gather and organize your information.

For a simple return with straightforward income and deductions, it may only take a few hours to prepare. However, if you have multiple sources of income, rental properties, investments, or other complex tax issues, it may take several days or even longer to prepare your return.

The number of questions you can ask your tax expert is typically not limited, but it may depend on the type of service you have engaged them for.

Astritis Pro Accountants

Astritis has been a great partner to us and I personally cannot be more grateful.

“I just wanted to take a moment to express my sincere gratitude for the exceptional accounting services you provided. Your expertise and attention to detail made the process of preparing my business finances a breeze.”

Noella P.

Founder – Beauty Vibes

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